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Vidcentum Energy

We implement virtual agents solutions for energy and operational intelligence

We aim to provide virtual agents solutions to the technicians, field staff, OEMs, and consumers, ensuring easy access to relevant data, analytics and documents. This enables quicker operations, maintenance, troubleshooting, and support.

Why do we offer operational intelligence solutions?

As energy demand grows, implementing the right solutions, choosing the equipment, parts, materials, software and vendors is crucial to be energy efficient and sustainability.

Field staff, technicians, and consumers need access to energy data, documents, and smart meter data to promote energy efficiency and sustainability.

How do we provide our services?

We provide virtual agents solutions (IoT and AI/ML) to enhance the business operations.

We offer tailored Operational Intelligence solutions by connecting OEMs, businesses, and retail customers. OEMs supply power and energy products, while we customize software solutions to meet the specific operational needs of businesses and retail customers.

We leverage cutting-edge technologies such as IoT, AI/ML, and simulations. We collaborate and enhance your team with our AI/ML expertise.
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We integrate IoT and AI/ML technologies into the customer support and field operations to improve efficiency and effectiveness.

Customized smart-metering solutions

  • Smart-meter data collection and analysis.
  • Predictive maintenance.
  • Supplying data to support the energy auditors.

Customized virtual agents for technicians, field staff, OEMs, and consumers

  • Virtual agents provide easy access to relevant data analytics and documents through a user-friendly web interface.
  • Inventory information access.

We use AI/ML technologies to create innovative operational intelligence solutions

  • By providing easy and contextual chatbots to data and documents.
  • "AIfying" the field operations to improve the service turn-around.
  • By incorporating AI/ML into customer business processes.
  • By offering tailored training programs on AI/ML.

Context-aware information retrieval

Context-aware information retrieval helps field staff and consumers access relevant data and documents, enabling quicker troubleshooting and support.

Virtual agents (chatbots)

Users can interact with virtual agents, for easy access to relevant data and documents, through an easy to use web interface.

Open source software

A customizable open-source solution stack that streamlines operations and delivers cost savings for OEMs, businesses, and retail customers.

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